1. GENERAL
1.1. These terms of the offer for sale (“Supply Terms”) apply to products purchased via www.valospaces.com, managed by Valo Spaces (partnership) , a Partnerships Company (“Company” or “Valo Spaces” or “We” or “Us” and its successors and assigns). Under these Supply Terms, users of the website will be referred to as (“You” or “Your” or “Yourself” or “User” or “Customers”).
1.2. Please read these Supply Terms carefully before purchasing any products or availing of any services on the website. Any purchase made by you through the website shall signify your acceptance of the Supply Terms and your agreement to be legally bound by them. In addition to these terms, you shall also be bound by any additional terms of use or policies of the website or additional terms of service displayed with the product selection, if applicable. In case of any conflict, the additional terms will take precedence for that sale.
1.3. The Website is an online portal owned and operated by Valo Spaces. Use of the Website is offered subject to acceptance of all terms, conditions, and notices in the Terms, along with any modifications posted by the Company. By (i) using this Website or any service provided via it, or (ii) browsing the Website, you agree that you have read, understood, and consented to these Terms and the Privacy Policy available at www.valospaces.com.
1.4. Valo Spaces shall not be obligated to notify you of any changes to the Terms. Revised Terms will be available on the Website, and your continued use of the Website will signify your acceptance of any updated Terms. You are responsible for reviewing the Terms regularly. The Company may require you to consent to the updated Terms in a specific manner before further use. If no such consent is requested, continued use will indicate your acceptance of the changes.
1.5. If you disagree with any Supply Terms, please refrain from accessing the Website for purchases.
2. BUSINESS
2.1. The Website facilitates the online sale of merchandise produced by Valo Spaces and services (“Services”) provided by third-party service providers (e.g., logistics partners).
2.2. Valo Spaces reserves the right to modify or discontinue any Service at its discretion, without prior notice, and is not liable to you or any third party for any such change.
3. PRODUCT
3.1. Valo Spaces enables the sale of various products. Shipping for products on the Website will follow the Company’s policies, subject to updates by Valo Spaces.
3.2. If you receive a damaged product, notify the delivery personnel immediately or contact customer service at admin@valospaces.com or +91 99204 90402. Damage will be assessed within 3-6 days, and appropriate corrective measures, such as replacement, will be taken.
4. SERVICES
4.1. You are responsible for using the Products purchased and Valo Spaces disclaims liability for your actions.
4.2. By using the Website, you confirm you are of legal age to enter a binding contract and are not restricted by law from receiving services.
4.3. Valo Spaces is not responsible for any deficiency in payment for Products purchased on the Website.
5. PRICING INFORMATION
5.1. Product pricing is disclosed at the time of your purchase.
5.2. Valo Spaces strives to offer competitive pricing but does not guarantee the lowest prices. Prices and availability may change without notice.
5.3. Despite efforts for accuracy, errors in product or service pricing may occur. Valo Spaces may, at its discretion, contact you for further instructions or cancel the order and notify you. If an order is cancelled after payment, the amount will be refunded to your original payment source.
5.4. Prices are subject to change due to various factors, and you are liable for the amount displayed at the time of order placement.
6. CREDIT CARD DETAILS
You may need to provide credit/debit card details for payments. You agree to provide accurate and lawful card information to the approved payment gateways. Valo Spaces disclaims responsibility for unauthorized use of your card details.
7. DELIVERY OF THE PRODUCT
Orders placed on weekends will be processed on the next business day. If your shipping address is not serviceable, we may request an alternate address. Disputes related to shipments to non-serviceable areas will not be Valo Spaces’ responsibility. Multiple orders in one transaction may be shipped together, but separate addresses can be provided for each product.
8. ELIGIBILITY TO USE
8.1. Services are only for users above 18 years. Valo Spaces reserves the right to refuse or terminate access at its discretion.
9. USER ACCOUNT, PASSWORD, AND SECURITY
9.1. You are responsible for maintaining your account’s confidentiality and all activities under it. Notify Valo Spaces immediately of unauthorized use or security breaches.
9.2. Use only your account information for accessing the Website. Failure to comply may result in termination of access.
10. USER OBLIGATIONS
10.1. You agree to use the Website for lawful purposes and comply with the Terms.
10.2. You will not:
• Misuse the Website, violate others’ rights, upload harmful software, or engage in unauthorized access.
• Post offensive, defamatory, or illegal content.
• Violate any applicable law or the Terms.
10.3. Breaches may lead to termination or suspension of services and liability for losses incurred.
11. USE OF MATERIALS
11.1. Valo Spaces grants non-transferable access to view and print materials for personal use only. Intellectual property rights prohibit modifying or copying materials.
12. USAGE CONDUCT
You are responsible for maintaining necessary equipment and Internet connections. Unlawful or prohibited activities are not permitted.
13. INTELLECTUAL PROPERTY RIGHTS
13.1. All content on the Website is owned by Valo Spaces and protected by intellectual property laws.
14. DISCLAIMER OF WARRANTIES & LIABILITY
Valo Spaces is not liable for unauthorized account use or any issues related to Website access. Limitations on liability apply to the maximum extent permitted by law.
15. VIOLATION OF TERMS
Valo Spaces reserves the right to terminate access if the Terms are violated.
16. TERMINATION
The Terms apply until terminated by you or Valo Spaces. Valo Spaces may terminate services for breaches or other reasons.
17. GOVERNING LAW
The Terms and all related disputes are governed by the laws of India, subject to the jurisdiction of Thane District courts, Maharashtra.
18. REPORT ABUSE
Report any abuse or violations to admin@valospaces.com.
19. PRIVACY POLICY
You confirm that you have read and accept the Privacy Policy available at www.valospaces.com.
20. NEWSLETTERS AND COMMUNICATIONS
By using the Website, you agree to receive communications from Valo Spaces. You may opt-out as per the procedures on the Website.
21. GENERAL PROVISIONS
21.1. Notices from Valo Spaces will be sent to your registered email.
21.2. Valo Spaces may assign its rights; users cannot transfer their rights without consent.
21.3. Invalid provisions will not affect enforceability of the remaining Terms.
21.4. Feedback provided by users will be considered non-confidential.
21.5. Valo Spaces disclaims guarantees regarding product exactness due to natural variations.