Privacy Policy
At www.valospaces.com, we take the privacy of our customers seriously and adhere to the highest standards of data protection. We value the trust you place in us. Please review this document to understand our privacy practices.
Note: Our privacy policy is subject to change periodically without notice. To ensure you are aware of any updates, we encourage you to review this policy regularly. This privacy statement does not apply to our business partners, affiliates, or other third parties. Please review the privacy statements of any other parties with whom you interact.
What User or Customer Information Does www.valospaces.com Collect?
• Contact Details: This includes customer name, email address, Valo Spaces account password, phone number, and shipping address.
• Transaction or Banking Details: Information such as credit card number, cardholder name, expiration date, and CVV or other payment details is managed by our Payment Gateway partner and not stored by www.valospaces.com.
• Order History: Details of previous orders and transactions, including product details, pricing, date of purchase, and payment history.
• Survey Information: Data from optional online surveys hosted by Valo Spaces or third parties, including demographic information (e.g., gender, age, income) and product preferences.
• Cookies: Cookies are data stored by the website in a browser, enabling it to remember user-specific information such as preferences, login status, or previously visited pages. Leading internet companies such as Amazon, Google, and Facebook use cookies. Users can configure their browser to notify when a cookie is sent and choose whether to accept it.
• Session Logs: Information about site navigation, traffic source, IP address (which may approximate user location), browser type, browser language, operating system, and date/time of requests.
• Third-Party Sign-In Information: Sign-in details from platforms like Facebook, Twitter, and Pinterest shared on our website.
• Email Communications: Information shared by users directly through emails, including product inquiries, order updates, and customer complaints.
Note: User-generated content, such as reviews, blog posts, online chats, forum discussions, and testimonials, is not considered personal information and is not governed by this privacy policy.
How Does www.valospaces.com Utilize User or Customer Information?
Valo Spaces collects user and customer information solely for business purposes to provide superior service. We do not sell or rent user information to third parties. Your data will be used as outlined below:
• Service Facilitation: User and customer data may be shared with our subsidiaries, affiliates, and partners involved in your purchasing and service delivery process. This data may also be shared in the event of mergers or acquisitions involving Valo Spaces.
• Customer Insights: Data is used to understand customer behavior and improve user experience, offering more relevant products and services.
• Marketing and Communication: We may use your information to inform you about offers, product launches, order status, and other promotional content. Users can opt out of such communications.
• Cookies and Personalization: Cookies help us provide a customized user experience, such as showing recently viewed items and facilitating wish lists and cart functions.
• Website Analytics: Session logs and traffic information help us understand site usage patterns and improve functionality. We also analyze aggregated data to discern customer preferences and buying patterns.
• Performance Metrics: Information such as IP addresses, traffic sources, and user navigation data helps us measure site performance and user engagement.
• Legal and Compliance: User information may be used for legal purposes, such as compliance with statutory or regulatory requirements, fraud detection, and enforcement of our terms and conditions.
Opting Out of Communications
Valo Spaces provides an option for all users to opt out of non-essential communications. To remove your contact information from our database or stop receiving updates, please email us at admin@valospaces.com.
Questions and Contact Information
For any questions or concerns regarding this privacy policy, please contact us at:
Email: admin@valospaces.com
Phone: +91 99204 90402
Thank you for trusting Valo Spaces with your information. We are committed to protecting your privacy and ensuring a secure user experience.